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Developing Good Employee Relations

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

Course Overview

Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn't have to take a lot of time.


This course will define employee relations and cover the many benefits good relations can bring to an organisation. It'll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback. It'll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook.


The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company. Finally, it'll show you how to deal effectively with complaints, discipline and how to combat negativity.

Learning Objectives 

By the end of this course, you will be able to:

  • Define employee relations and explain their importance to organisational success.

  • Identify the benefits of positive manager–employee and co-worker relationships.

  • Describe ways to build confidence in management through vision sharing, teamwork, and feedback.

  • Explain the role of HR in fostering proactive and supportive employee relations.

  • Outline the key components of employment contracts and the purpose of an Employee Handbook.

  • Summarise core principles of performance management, motivation, and employee recognition.

  • Apply effective approaches to handling complaints, discipline issues, and workplace negativity.

Who is this course for

This course is aimed at employers and employees responsible for developing a cohesive working environment. 

Recommended System Requirements

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Further Progression

Other courses that could be useful for those working in office environments include Display Screen Equipment, Workplace Health and Safety and Basic Fire Safety.

Accredited by

CPD & IIRSM Approved

Course Cost 

£20 +VAT

Solent Training Solutions Limited

Registered Company Number: 16565913 VAT Number: 499 5427 26

Registered Address: Basepoint Business Centre, Aerodrome Road, Gosport, PO13 0FX

Privacy Policy         Terms & Conditions 

We work in partnership with a trusted training provider to deliver online IOSH Approved Managing Safely®. The course is delivered via their platform. As an agent for this course we are not directly approved by or associated with IOSH. 

Our IATPCPDIIRSMIFEILM & IOSH approved courses are owned and delivered by VideoTile Learning Ltd and are distributed under licence.

LaserETA & IOSH Qualifications are examined via VideoTile Learning Ltd.

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