Front Line Manager Skills
This course provides essential training for front line managers, focusing on the skills and knowledge needed to lead teams effectively. Learners will explore managerial responsibilities, overcome common challenges in transitioning to management, and develop practical strategies for planning, organisation, communication, and conflict resolution.
Course Overview
The course covers:
Roles and responsibilities of a front line manager
Challenges when transitioning into management and strategies to overcome them
Planning, time management, and resource organisation
Communication skills, including questioning, listening, and leadership techniques
Problem-solving and conflict resolution strategies
Learning Objectives
By the end of this course, you will:
• Understand how the role of FLM fits into the organisation;
• Know what to consider in order to manage the transition from team member to team leader
or manager;
• Know the importance of leading, communicating with, and motivating your team;
• Know the characteristics of a good manager and the key skills required;
• Have considered your own ongoing support and development requirements to keep you on
track
Who is this course for
This course is designed for new or aspiring front line managers, team leaders, and supervisors who want to develop the skills needed to lead teams effectively. It is also suitable for employees preparing to transition into a management role or looking to strengthen their existing management capabilities.
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)
Further Progression
Upon completion of this course, learners can continue their development by exploring other courses in our Business and Management suite.
Accredited by
Course Cost
£20 +VAT