Handling Information in a Care Setting

This course introduces the principles of handling information in care settings, emphasising the importance of confidentiality and secure management of personal data. Learners will understand how proper handling of information supports trusting relationships with care users and ensures compliance with relevant legislation.
Course Overview
The course covers:
The importance of confidentiality in care settings
Secure handling and storage of personal information
Key terms such as ‘need to know’ and ‘consent’
Relevant legislation governing information management
How to access support and guidance on information handling
Learning Objectives
By the end of this course, learners will be able to:
Explain the importance of confidentiality in building trusting relationships with care users
Demonstrate the correct handling and storage of personal information
Define key terms such as ‘need to know’ and ‘consent’
Understand the relevant legislation and their responsibilities under it
Identify sources of support and guidance for handling information securely
Who is this course for
This course is suitable for care workers, support staff, and anyone working in a care setting who handles personal or sensitive information. It is ideal for both new and existing staff who need to understand best practices for confidentiality and data protection.
Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)
Further Progression
Learners can build on this course by exploring other courses in our Health and Social Care suite, including:
Fire Marshal for Care Home
Safeguarding Adults
Effective Communication
Moving and handling People
These courses further develop skills in safe, professional, and compliant care practice.
Accredited by
CPD Approved
Course Cost
£15 +VAT
