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Handling Information in a Care Setting

This course introduces the principles of handling information in care settings, emphasising the importance of confidentiality and secure management of personal data. Learners will understand how proper handling of information supports trusting relationships with care users and ensures compliance with relevant legislation.

Course Overview

The course covers:

  • The importance of confidentiality in care settings

  • Secure handling and storage of personal information

  • Key terms such as ‘need to know’ and ‘consent’

  • Relevant legislation governing information management

  • How to access support and guidance on information handling

Learning Objectives 

By the end of this course, learners will be able to:

  • Explain the importance of confidentiality in building trusting relationships with care users

  • Demonstrate the correct handling and storage of personal information

  • Define key terms such as ‘need to know’ and ‘consent’

  • Understand the relevant legislation and their responsibilities under it

  • Identify sources of support and guidance for handling information securely

Who is this course for

This course is suitable for care workers, support staff, and anyone working in a care setting who handles personal or sensitive information. It is ideal for both new and existing staff who need to understand best practices for confidentiality and data protection.

Recommended System Requirements

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Further Progression

Learners can build on this course by exploring other courses in our Health and Social Care suite, including:

  • Fire Marshal for Care Home 

  • Safeguarding Adults

  • Effective Communication 

  • Moving and handling People

These courses further develop skills in safe, professional, and compliant care practice.

Accredited by

CPD Approved

Course Cost 

£15 +VAT

Solent Training Solutions Limited

Registered Company Number: 16565913 VAT Number: 499 5427 26

Registered Address: Basepoint Business Centre, Aerodrome Road, Gosport, PO13 0FX

Privacy Policy         Terms & Conditions 

We work in partnership with a trusted training provider to deliver online IOSH Approved Managing Safely®. The course is delivered via their platform. As an agent for this course we are not directly approved by or associated with IOSH. 

Our IATPCPDIIRSMIFEILM & IOSH approved courses are owned and delivered by VideoTile Learning Ltd and are distributed under licence.

LaserETA & IOSH Qualifications are examined via VideoTile Learning Ltd.

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