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Negotiation

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.


This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Course Overview

This course introduces the fundamentals of effective negotiation, explaining what negotiation is and when it is used in the workplace. Learners will explore the key stages of a negotiation and develop practical skills to manage discussions where interests may be shared or opposed. The course also provides clear, practical advice to help learners prepare for negotiations, communicate effectively, and achieve mutually beneficial outcomes with greater confidence.

Learning Objectives 

By the end of this course, learners will be able to:

  • Understand what negotiation is and when it is used in the workplace.

  • Identify the key stages of an effective negotiation.

  • Recognise shared and opposing interests within a negotiation.

  • Apply practical negotiation skills to achieve positive outcomes.

  • Use effective communication techniques during negotiations.

  • Approach negotiations with greater confidence and structure.

Who is this course for

This course is designed for employees, team leaders, supervisors, and managers who are involved in discussions where agreements need to be reached. It is suitable for anyone who wants to improve their negotiation skills in the workplace, including those who negotiate with colleagues, customers, suppliers, or stakeholders.

Recommended System Requirements

Recommended System Requirements

• Browser: Up to date web browser

• Video: Up to date video drivers

• Memory: 1Gb+ RAM

• Download Speed: Broadband (3Mb+)

Further Progression

Users can continue to build their knowledge by completing other courses in the business skills and employablility catalogue. 

Accredited by

CPD Approved 

Course Cost 

£20 +VAT

Solent Training Solutions Limited

Registered Company Number: 16565913 VAT Number: 499 5427 26

Registered Address: Basepoint Business Centre, Aerodrome Road, Gosport, PO13 0FX

Privacy Policy         Terms & Conditions 

We work in partnership with a trusted training provider to deliver online IOSH Approved Managing Safely®. The course is delivered via their platform. As an agent for this course we are not directly approved by or associated with IOSH. 

Our IATP, CPD, IIRSM, IFE, ILM & IOSH approved courses are owned and delivered by VideoTile Learning Ltd and are distributed under licence.

Laser, ETA & IOSH Qualifications are examined via VideoTile Learning Ltd.

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